Terms of service

Terms & Conditions

Welcome to Crimson Cult. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.


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1. General

These Terms & Conditions govern your use of our website and services.

By accessing our website or placing an order, you accept these terms in full.

We reserve the right to update or change these terms at any time.

 

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2. Products & Pricing

All product prices are listed in INR (₹) and are inclusive/exclusive of applicable taxes (as specified at checkout).

We strive to display product images and descriptions accurately. However, slight variations in color, size, or design may occur due to lighting, photography, or supplier stock.

Prices are subject to change without notice.

 

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3. Orders & Payments

Orders are confirmed only after successful payment (unless Cash on Delivery is offered).

We accept payments through secure third-party gateways. We do not store your payment card details.

In case of pricing or stock errors, we reserve the right to cancel or modify the order and issue a refund if applicable.

 

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4. Shipping & Delivery

Orders are typically processed within 1–3 business days and delivered within 5–9 business days, depending on your location.

Delivery timelines are estimates only; delays may occur due to courier issues or external factors beyond our control.

We are not responsible for non-delivery due to incorrect or incomplete addresses provided by the customer.

 

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5. Returns & Refunds

We do not accept returns or exchanges for fashion accessories, except in cases of damaged, defective, or incorrect products.

Customers must raise such issues within 48 hours of delivery with photo/video proof.

Refunds (if approved) will be processed within 5–7 business days.

Please refer to our Return & Refund Policy for full details.

 

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6. Privacy & Data Sharing

We value your privacy. Customer information is collected and used only for order fulfillment and customer support.

For some products, we may share your delivery details with trusted suppliers (including Meesho) for fulfillment purposes.

Please read our Privacy Policy for more details.

 

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7. Liability

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.

Our maximum liability to you will not exceed the value of your order.

 

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8. Intellectual Property

All content on this website (images, text, logos, design) is the property of [Your Store Name] or its licensors and may not be used without permission.

 

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9. Governing Law

These terms are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City/State].

 

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10. Contact Us

For questions about these Terms & Conditions, please contact us:
📧 crimsoncult.shop1@gmail.com
Social: Instagram: @crimsonncult